Returns & Exchanges

At Shark Ireland, we want you to be fully satisfied with your home appliances, which is why we offer a 30-day return policy for items in their original condition. Whether you have changed your mind or need a different model, we are dedicated to making the return process as seamless as possible.

1

Initiate Your Request

Contact our Dublin-based support team with your order number and reason for return to receive your unique Return Authorization code.

2

Pack with Care

Securely place the appliance in its original packaging, including all attachments, manuals, and accessories to ensure a full refund.

3

Arrange Collection

Affix the provided return shipping label to the exterior of the box and schedule a courier pickup or drop it off at a designated collection point.

4

Inspection and Refund

Once our warehouse team inspects the item for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing